Frequently Asked Questions
Find answers to the most common questions about MenuLink. Can't find what you're looking for? Contact our support team.
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Getting started is easy! Simply sign up for a free trial, set up your restaurant profile, add your menu items, and download your QR codes. You can be up and running in under 15 minutes. Our onboarding team is available to help if you need any assistance.
No. Your customers simply open their phone's camera, scan the QR code, and the menu opens instantly in their web browser. No installation, no app downloads, no sign-ups required. It works on all devices including iPhone, Android, tablets, and desktop computers.
Your secure restaurant dashboard provides a comprehensive overview of your restaurant's performance:
- 📊 Total scans and customer interactions
- 🍽️ Popular items and best-sellers
- ⏰ Peak hours and busy times
- 📈 Revenue trends and insights
- 👥 Customer behavior patterns
All data is visualized in easy-to-read charts and can be exported for further analysis.
Yes! We offer a 14-day fully-featured free trial with no credit card required. During your trial, you get access to all Pro features including:
- ✅ Full dashboard access
- ✅ Unlimited menu items
- ✅ QR code generation
- ✅ Analytics and reporting
- ✅ Priority email support
Experience the complete power of MenuLink risk-free. No commitments, cancel anytime.
You can cancel your subscription at any time directly from the billing section of your dashboard. Here's what you need to know:
- ✅ No lock-in contracts
- ✅ No cancellation fees
- ✅ Your data remains accessible for 30 days
- ✅ You can re-subscribe anytime
We're sad to see you go, but we respect your decision. If there's anything we can do to improve your experience, please let us know.
Absolutely. We take data security seriously:
- 🔒 Encryption: All data is encrypted in transit and at rest
- 🛡️ Secure Servers: Hosted on enterprise-grade infrastructure
- 📋 GDPR Compliant: We follow strict data protection standards
- 🔑 Access Control: Only you and authorized staff can access your dashboard
- 💾 Regular Backups: Your data is backed up daily
Your restaurant data is yours. We never share or sell your information to third parties. Read our Privacy Policy for more details.
We accept all major payment methods for your convenience:
- 💳 Credit/Debit Cards (Visa, MasterCard, RuPay, Amex)
- 🏦 UPI (GPay, PhonePe, Paytm, BHIM)
- 📱 Net Banking (All major Indian banks)
- 📲 Mobile Wallets
- 🏢 Bank Transfers (for annual plans)
All payments are processed securely through Razorpay, India's leading payment gateway.
We're committed to your success and offer multiple support channels:
- 📧 Email Support: support@menulink.in (response within 12 hours)
- 📞 Phone Support: +91 9118996474 (business hours)
- 💬 Live Chat: Available on the dashboard (Pro and Premium plans)
- 📚 Knowledge Base: Video tutorials and documentation
- 🎓 Onboarding: Dedicated support during setup
Priority support is available for Premium plan customers with 24/7 response times.
Yes! All plans allow branding customization. With Pro and Premium, you get full branding control:
- 🎨 Upload your restaurant logo
- 🌈 Custom brand colors (primary, accent, background)
- 📝 Custom font choices
- 🖼️ Hero images and background visuals
- 🔗 Custom domain support (Premium)
Your digital menu becomes an extension of your brand, creating a seamless experience for your customers.
Yes! MenuLink is fully responsive and works on every device:
- 📱 Smartphones: iPhone, Android, all brands
- 📟 Tablets: iPad, Android tablets
- 💻 Desktop: Windows, Mac, Linux
- 📺 Large Screens: Smart TVs, kiosks
The dashboard also works on all devices, so you can manage your restaurant from anywhere.
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